I had the privilege of attending Fran's Critical Incident Stress Management for Individuals and Group classes in Wichita Falls, Texas, on two separate occasions. Fran's ability to present the material to the class, including our newly formed Peer Support Group team members with no formal training, left a lasting impression on me. Her background in Law Enforcement and personal experiences greatly contributed to our ability to connect with and deeply comprehend the information. Fran's patience and genuine passion for both people and her profession were evident throughout. Despite the challenging nature of CISM training, Fran skillfully infused the class with entertainment through her sense of humor and light-hearted approach. I am incredibly grateful for Fran's willingness to support our team by sharing her knowledge and making herself accessible to us.

Sandy L. Lamb